Account & Billing Support ›› Billing Topics


What is seasonal status and how do I switch to seasonal status?

Seasonal status is applied to customers' phone accounts who wish to retain the same telephone number but not pay for active services while they are away. Customers pay 50% of the Subscriber Line Charge and 50% of the Federal Access Recovery Charge plus applicable taxes while they are on a seasonal status. Applicable service order fees apply when a customer wishes to return to active services.